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To help you prepare for your visit, we’ve answered some of the most frequently asked questions about our ASMR experiences, services, and studio practices.
Frequently asked questions
General
ASMR (Autonomous Sensory Meridian Response) is a gentle, sensory experience that can create feelings of calm, relaxation, and tingling sensations in some people. At our clinic, we use soft sounds, tactile triggers, and guided relaxation techniques to help you unwind and reduce stress.
Yes! Our sessions are open and welcoming to all genders. We design experiences to be comfortable, relaxing, and inclusive for everyone.
Absolutely! We offer a tailored relaxation service, and your session can be customised based on your preferences. Whether you enjoy certain sounds, tactile sensations, or specific ASMR techniques, we will always do our utmost to accommodate your requests.
If, for any reason, we are unable to meet a particular requirement, we will inform you promptly and suggest suitable alternatives to ensure your session remains deeply relaxing and enjoyable.
We use natural and organic products wherever possible.
You can explore some of the products we currently use during our ASMR sessions by visiting https://www.theasmrlondonclinic.com/products-used.(https://www.theasmrlondonclinic.com/products-used) This page is updated regularly as we occasionally introduce new items or choose alternative products to enhance the ASMR experience.
If you have allergies or skin sensitivities, please let us know before your session so we can tailor your experience safely.
We recommend wearing comfortable, loose-fitting clothing to help you fully relax during your session.
Please note: for sessions that include back massages, natural oils will be used which can stain clothing, so it’s best to wear items you don’t mind getting a little oily or bring a change of clothes if needed.
Our therapists are trained ASMR artists and sensory facilitators. While some may also have backgrounds in beauty or massage, not all are trained beauticians or masseurs. Every therapist is skilled in creating a safe and calming ASMR experience.
No. Our sessions are purely for relaxation and sensory enjoyment. They are not medical treatments, massage therapy, or healthcare services, and are not intended to diagnose, treat, cure, or prevent any medical conditions.
ASMR experiences are generally safe for most people. However, if you have certain health conditions, severe anxiety, or neurological conditions, we recommend consulting your doctor first. Always disclose relevant health information when completing your consent form.
Yes. All clients are required to complete our Client Consent & Liability Waiver form before attending their session. This ensures we understand any relevant health conditions, allergies, or sensitivities and can provide a safe and relaxing experience.
For safety and insurance purposes, all ASMR sessions are solely audio recorded (not video) using an Amazon Echo device. These recordings are private and securely stored in the Amazon Web Services (AWS) cloud for a period of 30 days. After this retention period, all recordings are permanently deleted.
We no longer offer home visit sessions. All ASMR experiences are currently conducted at our designated venue, where we have carefully created a calm and controlled environment designed to provide the best possible relaxation experience.
We take hygiene and cleanliness very seriously. All tools, utensils, and surfaces used during sessions are thoroughly cleaned and disinfected after each client.
We use hospital-grade disinfectants to ensure a high standard of sanitation, helping to maintain a safe, clean, and comfortable environment for every client visiting our studio.
To ensure that we can offer the best services to all our clients, we kindly ask for at least 48 hours' notice to cancel or reschedule your appointment to avoid the session being charged in full.
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